The time I need to prepare an order for shipping varies. For details, see individual items.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 5 days of delivery
Ship items back to me within: 7 days of delivery
Request a cancellation within: 24 hours of purchase
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Please contact me if you have any problems with your order.
I do not collect, share, or use your private information for anything outside of shipping your product to you.
Intimate items can be exchanged/returned provided they are in their original, unopened, self sealing clear polybag packaging. Items are packaged in clear self sealing bags with tamper proof 'void' if open stickers with a label indicating what the item is, it's colour, and size. This permits you to examine your item without removal from packaging keeping it in an unused state. For a return or exchange to be accepted this packaging must remain intact.
If items arrive back and packaging shows signs of tempering you're welcome to have the original item shipped back to you at your own expense.
All shipping costs on return/sexchanges are at the expense of the buyer.
Buyers must contact seller for return/refund approval before return shipping
Wholesale purchases are available at a minimum of $300 USD. Wholesale purchases are final sale. No exchange or return of items are available on Wholesale purchases unless damaged/not as described/lost in transit.
Size Charts for each item are available in each listing before the general item description.
If you'd like a size suggestion I'd be happy to help. Simply supply your measuremenst and I'll be happy to provide an estimate.
Returned items (including returned to sender items): will have the original shipping charges deducted from the refund of the item (s) cost.
Items Returned To Sender (for any reason): if incurring return to sender shipping fees will have these fees deducted from the refund of the returned item(s) cost.
Items sent for exchange will not be eligible for free return shipping, buyer is responsible for both return and resending of item(s) exchanged.
When you select the 24 Hour Rush Production upgrade option, you're selecting to have your entire order produced and arrive to the postal office within 24 hours guarnteed of placing your order.
Shipping times will vary depending upon where your order is being sent but your order will be sent with the fastest possible shipping option available for your order. Fully insured and tracked.
Production time - the amount of time it takes for your order to be made
Shipping time - the amount of time it takes the postal service to deliver your item.
Please understand that Rush production is a non refundable fee. It will only be refunded if your order is not able to be completed in time, or your item is lost in the mail due to postal service error.